TERMS & CONDITIONS
OF USE
The plain-English rules for shopping, creating a vehicle profile, and using MyFantasticTires.com.
Eligibility
Who can use MyFantasticTires.com
By using this Website, you represent that you are:
- At least 18 years of age (or the age of majority in your state),
- Capable of entering into legally binding agreements, and
- Using the Website for lawful purposes only.
Account Creation
Setting up and protecting your login
To access certain services, users may create a personal account by providing:
- Car year, make, and model
- Vehicle photo or user profile photo (optional)
- Email address and contact information
You agree to:
- Provide accurate, complete information
- Update your information as needed
- Maintain the confidentiality of your login credentials
- Be responsible for all activity under your account
We may suspend or terminate accounts for fraudulent, inaccurate, or inappropriate use.
QR Code Stickers & Profile Access
How your QR code links to your profile
With your first tire purchase, you may receive a QR code sticker to place on your vehicle.
By using the QR code, you acknowledge and agree that:
- Scanning the code will direct the user to your profile page,
- You are responsible for keeping your account secure, and
- Anyone who scans the code may have access to the information you make available (for example, vehicle details).
We are not responsible for misuse of your QR code by others.
Live Chat & Communications
How we support you in real time
We may provide live chat support for tire questions, order assistance, or installer coordination.
You agree not to submit:
- Abusive, threatening, or offensive content,
- Fraudulent inquiries, or
- Unlawful information.
Chats may be recorded for quality assurance and customer service.
Tire Sales & Product Information
What we promise (and what we don’t)
We strive to provide accurate product descriptions and fitment details.
However, we do not guarantee that:
- Tire descriptions are 100% accurate,
- Product images exactly match the actual product, or
- Fitment recommendations will be perfect without user verification.
It is the buyer’s responsibility to confirm correct tire sizing and fitment.
We are not liable for damages due to improper installation or incorrect size selection.
Partner Installer Network (“Partner List”)
Working with independent installers
We may provide a list of independent tire installers (“Partners”) who may receive shipped tires on your behalf.
By selecting a Partner, you acknowledge that:
- These Partners are independent businesses, not employees or agents of My Fantastic Tires,
- We do not control, supervise, or guarantee their work,
- Installation fees, services, and availability are determined solely by the Partner, and
- Any disputes regarding installation must be resolved with the Partner directly.
We may offer promotional features, subscription agreements, or marketing placements to Partners.
Payments & Billing
How you pay for your order
All purchases made through the Website must be paid in full at the time of checkout.
We use third-party payment processors. By completing a purchase, you agree to their terms as well.
We reserve the right to refuse or cancel any order, including suspected fraud or incorrect pricing.
Shipping & Delivery
Where and how we ship
Tires may be shipped to:
- Your home or business address,
- A selected Partner installer, or
- Another location you provide.
Delivery timelines are estimates only. We are not responsible for delays caused by carriers, weather, or other external factors.
Refunds, Returns & Cancellations
How changes to your order work
Policies regarding cancellations, returns, and refunds will be detailed separately on the Website.
By placing an order, you agree to follow all return policies in effect at the time of purchase.
Intellectual Property
Our content and brand
All content on the Website—including logos, brand names, text, images, layouts, and software—is the property of My Fantastic Tires LLC or its licensors.
You may not:
- Copy, reproduce, or distribute Website content,
- Use our brand name or logo without permission, or
- Reproduce or exploit any part of the Website for commercial purposes.
All rights are reserved.
User Conduct
Ground rules for using the site
You agree not to:
- Use the Website for unlawful purposes,
- Attempt to hack, reverse engineer, or disrupt the Website,
- Post false or misleading information, or
- Misuse the partner network or communication features.
We may suspend accounts for violations.
Privacy Policy
How we handle your data
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.
Disclaimer of Warranties
No guarantees, as-is service
The Website and all services are provided “as is” without any warranties, express or implied.
We do not guarantee:
- Continuous or error-free operation,
- Accuracy of information, or
- Availability of products.
Use the Website at your own risk.
Limitation of Liability
What we’re not responsible for
To the fullest extent permitted by law, My Fantastic Tires LLC is not liable for:
- Damages from improper tire installation,
- Misuse of the QR code,
- Losses caused by third-party Partner installers,
- Errors in product descriptions, or
- Lost profits, data loss, or indirect damages.
Our total liability will not exceed the amount paid for your specific purchase.
Indemnification
When you agree to cover us
You agree to indemnify and hold harmless My Fantastic Tires LLC and its affiliates from any claims arising out of:
- Your misuse of the Website,
- Your communication through the live chat,
- Issues with Partner installers, or
- Violation of these Terms.
Changes to These Terms
When we update this page
We may modify these Terms at any time.
Updates will be posted with a new “Last Updated” date.
Continued use of the Website means acceptance of the revised Terms.
Governing Law
Which state rules apply
These Terms are governed by the laws of the State of {{Insert State}}, without regard to conflict of law principles.
Contact Information
How to reach My Fantastic Tires
For questions or concerns, contact us at:
- Email: support@myfantastictires.com
- Phone: {{Insert Number}}
- Address: {{Insert Business Address}}
This overview is a friendly guide. The full legal language still applies, but we want everything to feel as human and transparent as possible.